Manage all direct debits in SiteCMS from now on.


Through this message, we would like to inform you about a new addition to SiteCMS that you and your customers will surely appreciate! 

What are automatic direct debit orders?

Direct debit orders are a crucial part of the financial system in StartPlatform and are used to collect payments from customers. These orders offer a convenient way to automate and manage regular payments. Let's delve deeper into what direct debit orders are and how they work.

Definition and purpose of automatic direct debit orders

A direct debit order is a financial transaction in which a person or organization, authorized by a payer, automatically withdraws money from a bank account. Within StartPlatform, this is used for recurring payments, such as subscription fees and membership contributions. The purpose of direct debit orders is to streamline the payment process and ensure that payments are executed on time and accurately, without our customers having to invest extra time.

How do automatic direct debit orders work?

  • Authorization: The first step in setting up a direct debit order is obtaining the payer's consent. In StartPlatform, this is done through an iDeal (Dutch customers), Giropay (German customers), Credit Card (international customers), and Sofortbanking (European customers) payment for the initial period, during which the payer agrees to automatic deductions for subsequent periods.
  • Order Submission: Once authorization is obtained, your platform submits a direct debit order to the payer's bank. This order includes necessary information, such as the payer's account number, the amount to be collected, and the frequency of the direct debit.
  • Processing: The payer's bank processes the direct debit order on the specified date. The agreed-upon amount is automatically transferred from the payer's bank account to your account.

Benefits of automatic direct debit orders

  • Efficiency: Direct debit orders reduce the administrative burden of manual invoicing and payments. This saves time and resources for both the collector and the payer.
  • Accuracy: Since direct debit orders are automated, errors due to manual input are less likely. This helps reduce payment disputes and delays.
  • Convenience: For payers, this means less worry about manually paying bills and avoiding arrears.

Important considerations regarding direct debits

It's essential to handle direct debit orders carefully and ensure that the payer is well-informed about the arrangements. This includes clear communication about deductions, transparency about submitted amounts, and an easy way for payers to cancel the direct debit if necessary. Within our software, your customer is automatically well-informed about this.

New update for managing automatic direct debit orders

From now on, you can effortlessly manage all direct debits for your customers' subscriptions directly from SiteCMS. No more hassle with multiple systems - everything is now conveniently at your fingertips.

We have also integrated revenue forecasts to assist you in planning and predicting your monthly income. With this handy feature, you can make a solid estimate of what to expect each month, better preparing you for the future.

You will find the direct debit section in SiteCMS -> Administration -> Direct Debits.

We are excited about these additions and hope they will make your work much easier. Thank you for your ongoing support, and don't forget to provide us with feedback as you try out these new features. Your success is our motivation!

Other terms for automatic direct debit

Naturally, there are various other terms often used as synonyms for "automatic direct debit." Here are some alternative terms:

  • Automatic withdrawal: Refers to the process where money is automatically deducted from a payer's bank account according to a predetermined schedule.
  • Automated payment: This term denotes the automated process of payments where money is automatically transferred from the payer's bank account to the recipient.
  • Automatic payment: Describes the process of payments made without the payer's intervention based on prior approval.
  • Recurring payment: This is the English term for regular payments that are automatically and periodically executed.
  • Direct debit: This term is commonly used in English and refers to the system where a collector has permission to directly withdraw money from a payer's bank account.
  • Periodic direct debit: Refers to direct debits that are performed on a regular basis, typically according to a set schedule.
  • Automatic collection: This term indicates that payments are collected automatically without manual intervention.
  • Standing order: This is a term used in some countries to indicate a continuous order for automatic payment collection.
  • Automatic payment instruction: This refers to the directive given by the payer to execute payments automatically.
  • Continuous authorization: Describes the payer's consent for ongoing automatic deductions.

It's important to note that the exact terminology can vary depending on the region and financial system.

Platform update
Update date
24 augustus 2023
Update type

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